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Last Updated: Sep 22, 2017 URL: http://libguides.asurams.edu/home Print Guide RSS Updates

Frequently Asked Questions Print Page
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To view more Frequently Asked Questions, please visit the ASU Libraries' Knowledge Base at http://asurams.ask.libraryh3lp.com/ .

 

What is the GALILEO password?

To obtain the current ASU Galileo Password, please visit https://gil.asurams.edu

1. Under Access My Library Account click "Get Galileo Password". 
2. A new page will open. There will be a yellow bar in the middle of the page, click "Sign In". 
3. Select "ASU Students, Faculty & Staff". 
4. Enter your ASU credentials (credentials used to login to computers on campus). Click login. 
5. Select the "Galileo Password" tab. 

For questions or assistance with any of these steps, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

 

What are the hours for the ASU Libraries?

James Pendergrast Memorial Library 
ASU - East Campus 
Monday - Thursday 7:30 a.m. - 10:00 p.m. 
Friday 7:30 a.m. - 5:00 p.m. 
Saturday 12:00 p.m. - 4:00 p.m. 
Sunday 2:00 p.m. - 10:00 p.m. 

Harold B. Wetherbee Library 
ASU - West Campus 
Monday - Thursday 7:30 a.m. - 8:00 p.m. 
Friday 7:30 a.m. - 5:00 p.m. 
Saturday 12:00 p.m. - 4:00 p.m. 
Sunday 2:00 p.m. - 8:00 p.m. 

Changes in the operating hours will be posted on both campuses. Hours will vary during breaks, holidays, and finals.

 

How do I access GALILEO off-campus?

You will need the current GALILEO password to access GALILEO off-campus. 

When you visit www.galileo.usg.edu  off-campus, you will be prompted to enter the GALILEO password. 

For questions or assistance with accessing GALILEO off-campus, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

 

How many times a year does the GALILEO password change?

The GALILEO password changes 3 times a year. 

For University System of Georgia insitutitons, password changes occur on these dates: 

  • January 5 
  • May 15 
  • August 14 

For more information, visit https://about.galileo.usg.edu/policies/galileo_access_policies_and_information_1.1/ 

 

How do I checkout a book?

First check to see if either of the ASU Libraries own the book by checking in the Primo Online Public Access Catalog. You will need to record the location and call number of the item. Once this information has been located, go to the correct collection and pull the item off the shelf. Bring the book and a valid picture ID (Driver's License, RAM ID, etc.) to the Circulation Desk. 

Circulation Desk Locations - 
East Campus - James Pendergrast Memorial Library - 2nd floor 
West Campus - Harold B. Wetherbee Library - 1st floor 

Note: Reference & Reserve books are for in library use ONLY. 

For questions or assistance, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

 

What databases are available in GALILEO?

To view a list of databases available in Galileo, please visit http://www.galileo.usg.edu/scholar/asurams/databases/all/

For specific questions about databases available in Galileo, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

 

Does the library have equipment (laptop, tablet, camera, etc.) that I can checkout?

No, the ASU Libraries currently do not have any equipment available for checkout to students, faculty or staff. 

 

Does the library have a copy of my textbook that I can checkout?

James Pendergrast Memorial Library does offer access to a large selection of textbooks that are currently used in ASU classes. The ASU Libraries do not have a copy of every textbook used in every class. 

Reserve textbooks are for in library use ONLY and checkout for 2 hours at a time. To checkout a reserve textbook, first check the Primo Online Public Access Catalog to see if the textbook is available at ASU libraries. Bring the call number and a valid ID (RAM ID, Driver's License, etc.) to the Circulation desk.  

Note: You will need the title of the textbook and the library call number to check the item out.

 

How do I access JSTOR?

JSTOR can be accessed in the James Pendergrast Memorial Library only. 

Sign-on to any computer located inside the JPML, visit www.jstor.org.
Note: You should see "Access provided by Pendergrast Library, Albany State University" at the top of the page.

 

How do I access my library account?

Visit https://gil.asurams.edu

1. Click "Sign In" in the top right corner of the page. 
2. Select "ASU Students, Faculty & Staff". 
3. Enter your ASU credentials (credentials used to login to computers on campus). Click login. 
4. You will be routed back to the homepage and your name should appear in the top right corner. 
5. Click "My Account". 

If you have any questions or need assistance, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

 

What is GIL Express?

If you need a book and ASU does not own a copy of it, you may request to borrow the book from another University System of Georgia Library.  For more information about GIL Express, please visit http://gil.usg.edu/gil_express/information/general-information/

This service is free of charge and is available to all currently enrolled ASU students or currently employed ASU faculty and staff.

GIL Express requests must be for books only (for article requests please use Interlibrary Loan).

 

How do I place a GIL Express Request?

  1. Visit gil.asurams.edu
  2. Login to “My Account” with your ASU credentials
  3. Next to the search box, click the down arrow for the drop down menu. Select “University System of Georgia”
  4. Type in your keyword, title, author or ISBN. Click Search.
  5.  Click “Get it” under the book you wish to borrow.
  6. Select “More Libraries”
  7. Select the library you wish to borrow the book from. Note: Make sure the book is available and not checked out. 
  8. Beside request options, click “Request”
  9. Select your pickup institution (Albany State University)
  10. Select your pickup library.
  11. Click “Request” 

Note: ASU Library Staff are unable to check the status of your GIL Express request. You may login to your Library Account to view the status of your GIL Express requests. 

For more information or assistance with placing a GIL Express request, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.

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